As a complement to LetterLogic's printing and mailing service, PayLogic is a centralized payment and notification system. PayLogic presents PDF statements electronically and securely, notifies consumers securely through email or text, and allows users to submit and negotiate payments.
PayLogic saves time and headaches by offering a centralized portal where consumers can access medical statements from multiple providers. For instance, they can view statements from their provider and physician in one convenient location as long as both accounts can be linked with the same master account number.
Additionally, PayLogic notifies consumers in whatever way works for them - print, voice, email or text - safely and securely. And it allows them to make self-service payments via credit card, HSA card, electronic check and more. Consumers can also negotiate and set up payment plans that work within their budget. This helps ensure providers are paid in full.
PayLogic allows you to capture payments through a self-service Interactive Voice Response (IVR). Consumers are able to call a phone number and make payments on their own, reducing your needs for staff assistance. All of these IVR transactions can be viewed and managed through the PayLogic reporting section with transactions completed through other consumer and staff payment channels.
Providers and RCMs use PayLogic to process payments over the counter and/or process payments received over the phone - all through one product and one interface. In addition, staff can monitor and track daily payments through a central location.
PayLogic offers the ability to capture patient communication consent through email or SMS. Once captured, this information is stored so providers can send receipts and payment reminders, as well as send one-time or batch messages. You have complete control of the process.
Here's how it works: